What does The Impact Lab do?

Simply put, we answer questions.

  • What is our impact?
  • How effective is this program?
  • What can our company do to increase the return on investment of our corporate social responsibility initiatives?
  • How should we talk about our impact?

We love questions. Tough questions. Nuanced questions. Complex questions. Simple questions. If your organization is looking to learn something about how it interacts with the world, we would love to work with you on those questions.

Every organization is looking to understand how it impacts the world. They are looking to better understand and articulate how they are making progress to solving the problems they set out to solve. They want to know if their programs are effective and efficient, if their companies are benefiting consumers and communities. Our expertise is in answering these questions.

What makes The Impact Lab unique is our approach. We bring a mixture of social science research, design thinking, and communications expertise together when answering your questions. We work with you to make sure that we are asking the right question to ensure that we are finding the answer that is most valuable for your organization.


If you’d like to learn more, feel free to contact us below.


The Impact Lab works with organizations looking to apply data, analytics, and research to social problems. We work with clients on a wide range of analytical projects from survey design to research projects to logic model and program development. If you are looking to apply analytical minds to your big problems we are the firm for you.

A selection of our services include:

  • Data Audit – The Impact Lab will audit your firms collection, storage, use, and interpretation of data. Are you collecting what you should? Are you getting the most value from it?
  • Retainer Support – Most organizations need ongoing assistance on survey design, impact reporting, continuous improvement analytics. The Impact Lab will walk alongside your organization as it wrestles with a wide variety of problems.
  • Survey Design – What are your constituents thinking? Are you offering quality services? We can use strong survey design experience to help you answer some of your most important questions.
  • Market Research – We can perform studies looking at how your services are being delivered and how your constituents are receiving them. We can also perform marketing analysis and help you target your mailings, improve open rates, and increase the effectiveness of your campaigns.

Whatever needs you have, whatever size your organization The Impact Lab will work with you to overcome your biggest challenges and answer your most intractable questions. If you feel we would be a good fit, contact us below.


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